FuseIT Perspectives

TRIM, or Micro Focus Content Manager, is the EDRMS benchmark used by around 230 organizations in Australia alone. Departments and agencies have long expressed frustration with TRIM around the manual effort involved in daily recordkeeping and the lingering need to still use paper documents. TRIM is still largely isolated from other systems, so business tasks often require the in ...

Many of us get indoctrinated from an early age! We puzzle over how to make something and don't spend time understanding the problem we are trying to solve. In our business, we don't think enough about what the customer wants! Steve Jobs famously said, "You've got to start with the customer experience and work backward to the technology." It seems obvious yet this is not intuiti ...