Support

Scope of Support

Existing customers enrolled in a maintenance program are eligible for the following support: 

• Responses to technical, architectural, and use case queries
• Training on new functionality or upskilling new people in the technology
• Issuing of additional licenses that may be required if changing your deployment infrastructure or Salesforce instances
• Product updates typically required if you upgrade a system or need new features
• Installation or upgrade help via online meetings 

Support Requests

Please submit a request to our ticket system or email support@fuseit.com.