FuseIT Philosophy

Our mission is to create solutions that better connect businesses to their markets. Today, this usually involves cloud-based or Software as a Service (SaaS) technologies. These on-demand technologies improve the quality and distribution of business intelligence so it is available to those that need it.

Internally FuseIT adheres to a strong set of values:

Quality foremost
Invest in quality people, processes, and tools.

Retain staff and build experience
25+ years in the software industry has given us huge experience. Aggregating this knowledge and keeping our highly skilled team is a key imperative.

Foster open communications
To be effective and transparent, information has to be readily available and actively shared between the members of the team, stakeholders, and clients.

Learn from all experiences
Failing to learn from experience is a guarantee that we will repeat them, as well as their associated project consequences

Focus on business value
Ensure our clients are successful, both during and after the implementation. Clients drive our business and their requirements drive our process.

Stay agile, expect change
Our driving mantra is to be open to new ideas, stay agile, and expect change from stakeholders and even the team itself.

Always create shippable solutions
Each change should be done in the context that the solution should be ready to ship at any time.

Shared vision
Have a strategic plan that clarifies what work we should accept. A shared vision makes it easier to identify the path to follow.

Empower individuals and teams
Encourage individuals to think strategically. Share ideas on how to improve FuseIT processes and those of our clients. Be pro-active and think holistically.

Communicate frequently
Determine if expectations are being met. Detect issues early.

How to do it better

Our client engagements begin by meeting the stakeholders and starting to understand their business and processes. Software development is all about people so creating trust always has top billing. The best way to do this is to listen, contribute, agree, and deliver but it is not always that simple. Software projects almost always have complex requirements, short timeframes, defined scope, budgetary constraints, and numerous stakeholders, each with different objectives and mixed methods of communication. To be successful we need to follow an agreed software development process.

Software Development Processes

There are many methodologies for managing software projects and FuseIT has worked with most of them. Over the years we have become framework-agnostic except we prefer an Agile methodology as it allows for in-project change.

For new projects, we determine if the client prefers a particular methodology and generally adopt that if suitable. Otherwise, we determine the methodology based on the project details.

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