S4S

Last week FuseIT released an S4S upgrade for Sitecore 9.3. This post is a commentary on the changes and other S4S updates in 2020. Changed updates to converted leads There are a few challenges to updating a Salesforce lead via the API: Lead may have been deleted Do we create a new lead? Yes Lead may have been converted to a contact Do we update the contact instead? Yes L ...

S4S

Last week FuseIT released a new S4S upgrade for Sitecore 9.1 and 9.2 (Release 2.913.20181.1). This is a bug fixing release and does not include major changes. No breaking changes are introduced.  Bug Fixes Reduced logging if SetContactIdentity pipeline is not used S4SMapping.EnableDuplicateAllowSave config added Updated SOQLResult column names when the defaultNamespace is defi ...

S4S

Sitecore EXM is an alternative marketing automation platform to the systems offered by Salesforce (Salesforce Marketing Cloud and Pardot) and others like Marketo, Eloqua, HubSpot and more. S4S is a Sitecore to Salesforce CRM integration that supports Sitecore EXM and what follows is an overview of how it works.   The process starts with S4S List Builder, a wizard in Sitecore th ...

On Friday FuseIT released an S4S upgrade for Sitecore 9.3 (Release 2.930.20049.1). This is the first release for Sitecore 9.3 and includes the powerful S4S Now features that assist the sales and support team during live calls. No breaking changes were required to support Sitecore 9.3.  Minor Changes Salesforce API versions were updated to v48.0 (Spring 2020) and a fix applied ...

On Sunday FuseIT released an S4S upgrade for Sitecore 9.1 and 9.2 (Release 2.911.19253.1). This release has impressive new features and enhancements. Companies that have voice conversations with their prospects and customers can leverage the S4S Now functionality to greatly assist the sales and support process. The following is a review of the key enhancements, features, and fi ...

We are very excited to be at the SUGCON India 2019 in Bengaluru. We have our rustic cogs and gears booth so you should not miss us. This year we are focussing on our Sitecore to Salesforce integration (S4S) and the benefits it brings to sales and marketing teams. We also compare S4S with Sitecore ConnectTM for Salesforce CRM and chat about the benefits of real-time data transac ...

S4S Release 2.910.19066.2 is now available  This release for Sitecore 9.1 introduces new features and makes improvements to the S4S Forms Mapping Wizard: Added a checkbox that, if checked, always creates a new Salesforce record rather than updating an existing record (the default). Form save actions now update Sitecore xDB contact facets with personal information at the same t ...

Why does FuseIT get excited about Sitecore Salesforce integration? Easy, it's the potential to quickly improve your processes and profits. We have many ideas about how Salesforce integration with S4S can improve your business. Rather than list them all, we created a road map of the proposed key feature additions in the next five years (see the main existing features in this vid ...

The following are key points taken from an interview with Terry Humphris about FuseIT's Sitecore to Salesforce integration. Terry is the CEO and Director of Technology at FuseIT and has been involved with S4S since 2009. Kylie: So Terry, what is S4S? Terry: S4S is software specifically designed to push and pull data between Sitecore and Salesforce in real-time. On top of its co ...

You can now see S4S demoed in the new Habitat demo website for Sitecore 9. If you are considering connecting Sitecore to Salesforce, and there are many reasons why you should, we are happy to run through the features in a friendly no-obligation demo. Before making an integration decision it makes sense to: Ask leading experts about your specific use cases Learn what is possibl ...