FuseIT News

This update covers some ways to capitalize on S4S ownership. What is New The new S4S Sales Funnel Support package lets the sales team personalize each prospect’s Sitecore experience using the Salesforce opportunity stage field. This improves prospect engagement as they traverse down the sales funnel. It means Sitecore can now play an important role during the entire customer ...

This update looks at how to get the most out of our Sitecore to Salesforce integration but first, a few questions to see how S4S would work for you. The Questions Do your website visitors submit web forms? Does your business Personalize web content? Qualify leads? Talk directly to customers? Segment leads and contacts for marketing campaigns? Do you have info in ...

Last month we released S4S version 2.1000.20273.1 for Sitecore 10. No new features or changes were introduced other than those required to support the new Sitecore version. This release includes the changes made for Release 2.932.20224.1. Some of these are: Unified Sitecore contact changes where S4SLB and S4S Save Actions now use the same contact rather than creating separa ...

Last week FuseIT released an S4S upgrade for Sitecore 9.3. This post is a commentary on the changes and other S4S updates in 2020. Changed updates to converted leads There are a few challenges to updating a Salesforce lead via the API: Lead may have been deleted Do we create a new lead? Yes Lead may have been converted to a contact Do we update the contact inste ...

FuseIT is pleased to welcome Sarah Whitau to the Nelson team. Sarah recently returned to New Zealand bringing back significant international experience in the sales and marketing space. Sarah's enthusiasm and talents lie with Salesforce, EventsForce, and Salesforce Marketing Cloud. We are very fortunate to find someone local with her level of experience in these technologies. O ...

Last week FuseIT released a new S4S upgrade for Sitecore 9.1 and 9.2 (Release 2.913.20181.1). This is a bug fixing release and does not include major changes. No breaking changes are introduced.  Bug Fixes Reduced logging if SetContactIdentity pipeline is not used S4SMapping.EnableDuplicateAllowSave config added Updated SOQLResult column names when the defaultNamespace i ...

Sitecore EXM is an alternative marketing automation platform to the systems offered by Salesforce (Salesforce Marketing Cloud and Pardot) and others like Marketo, Eloqua, HubSpot and more. S4S is a Sitecore to Salesforce CRM integration that supports Sitecore EXM and what follows is an overview of how it works.   The process starts with S4S List Builder, a wizard in Sitecore t ...

We can still deliver all our support services but you may notice a change in the way we work. Like most of the world, we are working from home.  We hope you are well and staying safe. Our thoughts go out to everyone impacted by the pandemic which has us all feeling anxious for our families, our businesses, our communities, and our lifestyles. We will all get through this toget ...

On Friday FuseIT released an S4S upgrade for Sitecore 9.3 (Release 2.930.20049.1). This is the first release for Sitecore 9.3 and includes the powerful S4S Now features that assist the sales and support team during live calls. No breaking changes were required to support Sitecore 9.3.  Minor Changes Salesforce API versions were updated to v48.0 (Spring 2020) and a fix appl ...

Selling should be a single journey through marketing and sales, collecting prospect intelligence along the way, then combining it to increase engagement and sales revenue. We are proofing a concept to achieve this and seeking feedback, "Do you want a Sitecore CRM?". This idea is crazy Love the idea Where do I buy it and how much? Comment ...