We can still deliver all our support services but you may notice a change in the way we work. Like most of the world, we are working from home.  We hope you are well and staying safe. Our thoughts go out to everyone impacted by the pandemic which has us all feeling anxious for our families, our businesses, our communities, and our lifestyles. We will all get through this togeth ...

On Friday FuseIT released an S4S upgrade for Sitecore 9.3 (Release 2.930.20049.1). This is the first release for Sitecore 9.3 and includes the powerful S4S Now features that assist the sales and support team during live calls. No breaking changes were required to support Sitecore 9.3.  Minor Changes Salesforce API versions were updated to v48.0 (Spring 2020) and a fix applied ...

Selling should be a single journey through marketing and sales, collecting prospect intelligence along the way, then combining it to increase engagement and sales revenue. We are proofing a concept to achieve this and seeking feedback, "Do you want a Sitecore CRM?". This idea is crazy Love the idea Where do I buy it and how much? Comment ...

We've just completed another successful Sitecore upgrade! We often update our client's websites to newer versions of Sitecore and it has to be said, it's getting to be no walk in the park. Sitecore is enterprise software and this becomes clear during upgrades. Also, search engines return very few "lessons learned" pages as they have not yet been published. That is why upgrades ...

On Sunday FuseIT released an S4S upgrade for Sitecore 9.1 and 9.2 (Release 2.911.19253.1). This release has impressive new features and enhancements. Companies that have voice conversations with their prospects and customers can leverage the S4S Now functionality to greatly assist the sales and support process. The following is a review of the key enhancements, features, and f ...

Our CEO is off to Canberra on 17th - 18th September 2019 for a Digital Records & Information Management Criterion Conference. FuseIT is an event sponsor and Terry will host a round table on "CRM and Document Management: An example using Salesforce and TRIM". Of course TRIM is Micro Focus Content Manager and FuseIT help companies integrate it with Salesforce (and Sitecore). ...

We are very excited to be at the SUGCON India 2019 in Bengaluru. We have our rustic cogs and gears booth so you should not miss us. This year we are focussing on our Sitecore to Salesforce integration (S4S) and the benefits it brings to sales and marketing teams. We also compare S4S with Sitecore ConnectTM for Salesforce CRM and chat about the benefits of real-time data transa ...

S4S Release 2.910.19066.2 is now available  This release for Sitecore 9.1 introduces new features and makes improvements to the S4S Forms Mapping Wizard: Added a checkbox that, if checked, always creates a new Salesforce record rather than updating an existing record (the default). Form save actions now update Sitecore xDB contact facets with personal information at the sa ...

Why does FuseIT get excited about Sitecore Salesforce integration? Easy, it's the potential to quickly improve your processes and profits. We have many ideas about how Salesforce integration with S4S can improve your business. Rather than list them all, we created a road map of the proposed key feature additions in the next five years (see the main existing features in this vid ...

The following are key points taken from an interview with Terry Humphris about FuseIT's Sitecore to Salesforce integration. Terry is the CEO and Director of Technology at FuseIT and has been involved with S4S since 2009. Kylie: So Terry, what is S4S? Terry: S4S is software specifically designed to push and pull data between Sitecore and Salesforce in real-time. On top of its ...